This has been the worst shopping experience. In store, everyone was great. They happily took my money, but the follow up servicce has been terrible. I do not even know where to begin with this company... Furniture did not arrive on time. It was a week late and I had to wait 4 weeks for it to be made in the first place. Had it been delivery, I guess it would have just been annoying, but it was pick up. So they called us to come and get it, yet when we got there, it was not there. Too bad for me an my hour drive each way... twice. It did not look like what i had purchased in the store. The quality is crap... bunching fabric, huge gaps in the frame, the back of the chair is actually missing part of the foam padding... so the fabric collapses there. It is seriously awful. I paid $1200 for crap, and TERRIBLE customer service at their 1-877 number. I am told it "meets their manufacturer standards", so I guess I am just out all this money. I have tried to talk to a supervisor, but she is "in a meetimg" and keeps forgetting to call me back. DO NOT shop here, unless you like mid priced, crap quality furniture, and terrible customer service.
- Approximate cost of services:
- $1,200.00