We tried cancelling our continuous service contract with Weedman for the 2016 season. We have had nothing but problems with communication and technicians not calling before applications as per our request. Our grass looks like crap and they said we have grubs and we have dug up brown spots and found no evidence. After they agreed to cancel our last payment as a goodwill gesture for all the trouble, e-mails and phone calls we have had to make, they called this morning and are reversing the credit as they said we told them we were continuing with the service next year and that's why they give us the credit. Neither myself or my husband agreed to continue with Weed man next year. Talk about customer service. They should be bending over backwards to keep us as a customer not threatening to reinstate a bill.
- Approximate cost of services:
- $320.00