TC

I was very pleased with Shane's service. He arrived exactly on time, explained his work clearly before he started, and went above and beyond to make sure the job was done well. He wore a mask, kept his shoes off when indoors, and cleaned up after himself when the work was done. He was very friendly and respectful, and even went out of his way to answer other furnace and duct-related questions I had, even though they were not strictly part of the duct cleaning job. His help was very much appreciated. Overall, I am very happy with Shane and his work, and would highly recommend him to anyone.

We were very pleased with Alan's inspection. He was polite and informative throughout the process, explaining everything he found as well as their potential causes and implications. At the end of the inspection, Alan was open to any questions we had and did his best to answer them. He was objective in his observations, and helped give us an idea of how to prioritize each issue he found. He gave his opinion on the potential causes of each issue, how to resolve it, and what potential extra work may need to be done to prevent them from recurring. Alan also let us know which issues were less urgent, with time estimates for how long they could wait if we wanted to prioritize other fixes first. Once the inspection was complete, Alan sent us a full report of his findings. Nothing in his report came as a surprise, as he had already walked us through all of the issues he found in person.