Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We interviewed a number of roofing companies and decided on Titans Roof. Shawn came out to show us samples, explained the shingle installation process and gave us advice on colour. A few days later, we were pleasantly surprised to find that the quote actually included details rather than a total dollar amount. As our roof is quite large, the roofing team spent the better part of four days on it. Plywood was used to protect our windows and walkways; tarps were used to protect our deck and part of lawn. The crew tidied up at the end of every workday. We knew ahead of time that some plants and bushes would be damaged considering we have extensive landscaping along the walls, but those will regrow. We will certainly recommend Titans Roof to our friends and neighbours.

Approximate cost of services:
$17,400.00
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Company Response

Eric, thank you for sharing your experience. The difference at Titans is that we create draw plans so our foreman, crew, production manager and our in house inspector can ensure all details have been completed to spec and to contract, we would all be lost if our estimates read only a "dollar amount". Of course your home had extreme difficulty with a 2-1/2 story lift and ground work that truly had nowhere to drop the old debris, knowing ahead of time that minimal damage can occur kept us all on the same page. Thank you for your valued business! - Shawn