Reviews

9/10

Front steps were a safety hazard. Contacted King Concrete and another company for solutions. We contracted with King Concrete to rebuild the steps and integrate with the porch and decided to use stamped concrete. Reasons for engaging King Concrete - good ratings on Homestars, competitive quote, Elie was knowledgeable and had good suggestions. Job was started and completed on time and we are pleased with the result. Workers knew what they were doing and were courteous. See before and after pictures

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for your review and engaging us, we are happy to help!

10/10

Easy to contact and set up service call. Liked the confirmation work order where everything is spelled out. Professional approach. Arrived on time. Spent time to show what was done in photographs and answered questions. Left areas clean and tidy. Will definitely use again.

Approximate cost of services:
$349.00
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Company Response

Thank you for the awesome review. We work very hard to meet and maintain great expectations like yours, and we’re happy to have hit the mark for you. We look forward to servicing you again in the future!

10/10

Furnace motor was making a lot of noise in February after replacing the motor a few years before. Furnace and AC were 17 years old. Called Coretemp after seeing the reviews on HomeStars. Richard came right away as I was worried about no heat in the middle of winter. Richard was very helpful in discussing the options one of which was I could have replaced the motor with an OEM motor for a much better price that I did with another company a few years before who used a reconditioned motor. As a matter of fact the company had to replace the reconditioned motor after 90 days with another one. Coretemp's price to replace the motor was much cheaper with the OEM part than the previous company. Anyway I decided to replace the furnace and AC. Richard was very helpful in deciding the models of furnace and AC to use and and he provided me with many alternatives and answered a lot of my questions. I like to see all my options as I want to make the decision. I found Richard answered all my questions honestly as I had done my research and had some thoughts on what I should be getting. I finally selected what I wanted and Richard had it installed in two days without other quotes. I went with the best furnace the manufacturer had and with a basic AC. Anyway just to appease my mind whilst I was waiting for Richard to get the equipment I phoned up four other companies and got quotes from them. I found that Coretemp gave me a good deal and the two companies that came in a little lower than Coretemp did not have great reviews. The system has been running for the last four months and I'm pleased with it and the excellent service from Coretemp. I recommended Cortemp to my family and friends.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your detailed review! We're happy to hear you are so pleased with your purchase. We appreciate your referrals and look forward with working with you again in the future.

3/10

My electric range oven stopped working and Rick came to look at it. He diagnosed it was the oven control board which cost about $1000 to replace. I couldn't spend that amount on a 13 year old stove. I started to look at new stoves and what I wanted was over $2000 as I usually buy close to the top of the line. The rest of my stove was in perfect working order and shape. I decided to "google " the problem I had and discovered that in many cases the problem could be a relay and not the board. I purchased a replacement relay from the US with a return option for any reason for US$50 including shipping. The new relay worked and the oven is functional again. I was disappointed that AC was not capable of considering the relay which is external to the board. I thank them however as I did a lot of research and did my own tests on the stove that I now know far more than I knew before. AC staff were courteous at all times even when I phoned them after to tell them I solved the problem. They were punctual for their appointment.

Approximate cost of services:
$60.00
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Company Response

Thanks for your feedback. Sorry for miss dignose .we checked everything from our knowledge. We try our best .to satisfy our customers.