Ray

Knight Plumbing (George) identified the need to replace our basement in-floor heating boiler during their annual inspection. They scheduled the work in a timely manner and completed the job in the promised time frame. The work site was left clean and tidy and the new boiler is working well. George was friendly, knowledgeable, explained things well and attended to his work in a professional manner.

Prompt response to my service request. Colin arrived first to test the check valve for our in-floor basement heating boiler. Friendly, efficient and knowledgeable and effectively explained the test results and follow-up requirements. Jeff arrived next to conduct full inspection of the boiler. Obviously a knowledgeable and experienced hand, he was a mine of useful information about the system and made a couple of adjustments on non-boiler equipment while he was here.

As usual, service was prompt, courteous and professional. Knight Plumbing arranged a service visit within 24 hours to provide a quote for this work and then arranged a second visit to install the new softener within three days. The technician (Geoff) was punctual, friendly and helpful. He left the work area clean and tidy.

We've used Knight Plumbing for our plumbing needs over the past five years or more (furnace inspections, A/C inspections, Hot Water tank replacement, basement in-floor heating boiler maintenance). They are always helpful, reliable and professional in their approach. Today was the first time we've used them for furnace and duct cleaning. Our technician today was Tyler. He was efficient and friendly and did the job alone and without incident and left the place clean. He's a very personable young man and I enjoyed chatting with him. We originally scheduled this work for a week ago but cancelled it at the last moment due to extremely smoky conditions in Calgary at the time. We appreciated the complete absence of any hassle about the late cancellation and the prompt rebooking by their main office!