Geoff Holmes from Calgary

Sales pitch and guarantees upfront were very good we even choose to pay more to go with them. The reason for the garage rebuild was for age and water influx reasons. End result: - Design options were extremely limited - Completely incompetent project management (Mark) - Completely ignored agreed to design (1 foot cemented side curb walls to deal with previous water influx on low lot site) - Project/site manager and cement contractor actively coordinated to get us to say we agreed to the design change of having no cemented side walls (which was much cheaper for them before offering any sort of rebate) - After grudgingly acknowledging their screw up they agreed to correct but the project was intentionally forgotten about and continued at a drizzle pace - Final key hand over was 13 months later in what was promised to be three month max process - Safety issue with two massive holes left in the yard for 6 months that we finally had to fill in ourselves (see photo) - Project incompetence was so bad that the framing contractor could not even match the man door to being in the cement cut out for the door (see photo, unbelievably this was never corrected) - Never cleaned up the site always left in a disaster state - Finally so glad to be done with them completed all the remaining issues ourselves - Have zero confidence in having them back if we have any warranty issues (both for the level of customer service response and their competence to correct any issues)