Please stay clear of this company, total ripoff. So, I had a minor electrical problem with my washing machine, but it was still working. Just to ensure that it is still safe to continue using (i.e. no fire/electric hazard) I contacted this company. Very prompt first response over phone, a technician visit was scheduled the very next day. I was told it will cost $80 for the service call and rest depending on the investigation by the technician. So Mr technician arrive the next day, a very polite person. Looked at the machine for 5 min, and told me that in order to do further check-up he needs to open the panel, and the cost for that is $280 dollars!! I asked what is $280 dollars for, he says "Full Service'. I had no option but to say yes, becuase else I would have paid $80 dollars just for the person to show-up my door!! So i say yes. Person opens the panel and observes for about 40 min, and tells me nothing wrong, there are some old parts which can to be replaced (for which the company will provide a separate quote). And that's it... my $280 vanished into thin air, and i had a 4x6' piece of white paper (receipt) with a few words scribbled on it. So, be clear, a the visit by a technician from this company will put you back by at least $280 for sure plus whatever the (inflated) cost of parts would be, whether something is resolved or not.
- Approximate cost of services:
- $280.00