Reviews

10/10

There are not enough words to express my gratitude and satisfaction with Masterpiece Hardwood. I met with Connie to get information about some of the products they offer. We had hardwood that needed to be replaced as well as carpet that needed to go. Connie has a wealth of knowledge and was such a pleasure to deal with. She was not pushy and was not looking for a sale. She was patient with me. I swear I took home every sample they had in the DuChateau line they carry and gave honest opinions when asked. When we finally made our decision the product was delivered on time. Todd and Daryl (and other members of the crew) were amazing. The attention to detail was outstanding. The flooring we chose had alot of variations of color. Todd and Daryl made sure that every piece blended. Every vent and stair nosing were crafted on site. The vents blend so well it is hard to see where they are! They went above and beyond on the installation. We had our entire home painted prior to the floor installation and Todd, Daryl and crew made sure they never marked a wall, were tidy and completed the job early. When the job was almost done we decided that we wanted to clad our island wall. We contacted Connie and she spoke with Todd to ensure we had enough product left. There was not a lot of waste and Todd said no problem. The finished product is truly a piece of art. The entire experience was nothing short of our expectations. An amazing company from the start to finish. Masterpiece Hardwood proved that there are still people out there that take pride in their work as well as a passion for their skill that shines through. Connie, Todd and Daryl are rare jems. We are thrilled with the end result and have no hesitation in recommending them and will use them again when we finish our basement. Thank you Masterpiece Hardwood for providing us a space that we are proud to show to others. We love our floors and have received many compliments on them.

Approximate cost of services:
$50,000.00
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Company Response

Hello Connie! We are so humbled by the generous things you wrote about your flooring renovation experience. Thank you so much for letting us know the little details made a difference for you. You were so great to work with and having everything ready to go allowed us to move efficiently through your renovation. I'm so glad you were on board with the unique floor you chose because it turned out so amazing, we all loved it and are glad you and your family do too! We hope you had a wonderful summer, all the best! The team at Masterpiece Hardwood