Jing in Mississauga

This was my third house purchases/inspections in the past 15 years. Before I submitted the purchasing offer to the seller, I spent over 1 hour myself checking out the detailed condition of the house, and wrote down a list of items that need attention. I got Brent's name from the Homestar website based on all the great reviews. Brent arrived before the scheduled time. He was very thorough, detailed, knowledgeable, objective and professional. Brent did not miss a single item on my own list, even some very minor things. He also added a number of more items that I was missed. He helped with the potential repair cost for the problems he identified. Another thing very helpful is that Brent took lots of pictures and sent them to us, that helps a lot. Brent is absolutely much more professional and knowledgeable than the last two home inspectors for my previous 2 houses. I was very happy we chose him. And had just referred him to my sister when she bought her first house. Jing

I was impressed by every step of Smart Roofing Inc.'s service, from the beginning the inquiry to the final inspections. What impressed me the most are: Every one (Sales, Office, Installation crews, inspector.....) showed up on time or early, no one was ever late - they respect the customers' time. Every one (Sales, Office, Installation crews, inspector....) responded to inquiries, messages very promptly and patient. Every one(Sales, Office, Installation crews, inspector....) kept their words they said to the customer. Bob is a great salesman, very patient, professional and respond to messages very promptly. He came in after the business hours so I do not have to take time off work. He is honest and trustworthy, kept all the words he said, e.g. showed up on time, arranged to start the work within 5-10 days after signing the contract, arranged to have the copies of insurance and WSIB sent to me the second day... Darlene, the lady works in the office is always there when I need to contact the company, and is always very friendly and helpful. The installation team led by Andrew is great. They are very professional, took time doing the work, paying attentions to the details, and always kept the job site tidy. "Countless, unseen details are often the only difference between mediocre and magnificent." I also liked the fact that Mario provided me a very formal written warranty certificate after he did the final inspection. The overall experience dealing with Smart Roofing was great, and was far above my expectation. Price wise, Smart Roofing is definitely not on the low end. If you are like me who believe that you get what you paid for, and are looking for great quality products and services, this is the company you should be put on the top of your list when evaluating roofing companies.