I had work done on my condo to remove a small wall and do some electrical work. Working with Les Jarosz (Project Manager) on my condo renovation was better than I could have ever imagined - the level of customer service he provides is one of a very successful veteran in the industry. A couple of highlights: - Professional and practical suggestions to my requested work were made at the planning stage and every element was transparent of cost - Each contractor did their part on the project like clockwork - and at the end of every day the work site was left spotless, all waste was removed and the area was swept and clean. - Most importantly, not once did I ever feel like a ‘small client’ Prior to the work finishing, I had already provided referrals to a co-worker and to a neighbour who were also looking to get work done on their homes. Les will be the first person I contact for my next project!
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Lesley and thanks for the review. I'm so glad to hear that your condo project went so smoothly and that Les and his crew could make you feel like an important client. It's that level of customer service and organizational skills that our company prides itself on. We look forward to working with you again in the future.
Allison
Customer Service Team | The Home Improvement Group