Recently we had our hot water tank stop working, due as it turned out to be from a faulty flammable vapour sensor that would not reset. It was so nice to get a person to talk to immediately after phoning for service and only briefly having to punch numbers into my touch tone phone. As it required two visits, one to determine the problem and one to fix it, both times that we called the service was excellent. The techician did not have the required parts on his truck but by the time I got home from work the parts were sitting at my front door, delivered within 4 hours of his first call. The next call to schedule the installation was as good as the first. Both technicians were very friendly, the installer answered all my questions and even helped me look at another problem that I had been having with some of the venting on my furnace. Many thanks to all involved for the work that was done.
- Approximate cost of services:
- $0.00