Eileen Strombom from Guelph

They guaranteed the cost of the move within 10% but it exceeded that (leaving an allowance for the extra pick up of 40 minutes). I paid $1,200 to have them pack and the job of packing was unacceptable. Some items were broken but they made no attempt to replace any broken items. The clothes in the wardrobes were just thrown/jammed in. They took the money from my credit card before checking to see if the job was satisfactory. The deposit was $150. however, at the time of booking they wrote down my credit card number on a piece of paper, therefore they didn't have to check with me before submitting the rest of their balance. They also transported a new sofa from a store to our same condo during the same move (which took an additional 40 minutes according to the driver) and also did some damage. They made no attempt to take care of it. I paid $200.00 insurance which I feel was a money grab. I have pictures to prove all of this. I attempted to get a hold of the fellow that booked our move a couple of times during the move with no success. I would hesitate to recommend this mover.