gillpatrick62

I have recently finished with a 3 yr contract and returned all equipment. I have my termination letter and UPS proof of delivery. Alarm Force claims that I did not return everything. I wish I took a photo of the box to prove I did. Now I have a bill for missing equipment for $291.36 and sent me to collections. This is harrassment. I have filed a complaint with BBB, Market Place and other blogs. Please do not get Alarm Force get a real security company. Also, customer service reps are rude and this usually comes from top down management. I had to buy the battries and change the battires my self, the problem is, when their battry runs low, we have to change the battries in each and every device, so it was costing me about $68 every 3 months. Their $25 per month is all bullshit, as we have to spend so much money to maintain their system. After researching this company I wish I never gave them my business and hard earned money. Alarm Force Service is blocked when the phone is off the hook and their so called 2-way voice box is just pluged in to an outlet in kitchen. — so any smart burglar would know how to disable the system and the process to do his work in peace without interruption by the “security” system. There are several REAL security systems that cost no more — and actually provide security. I have done my re-search now and would be going with MHB Security for my new ADT System. I would own the system with MHB Security, so I will not be required to return any thing plus they will also change the battries for free during my 3 eyars contracts.