Nikolay

Let me start by saying that windows themselves are 'OK' - not great, but ok... Some minor bubbles in the glass, some minor scratches here and there - but, well, 'OK'. One problem with hinge design is that window cannot be locked at 'a little but opened' position. Window doesn't move by itself if it opened a lot. But if you want just a small crack then window moves freely and can be shut by a draft. The 'built in blinds' feature is nice, although it has it's problems: 1) One thing is that blind mechanism is quite noisy. 2) Closed blinds allow very little air into the room - so its either fresh air, or privacy/darkness... not both. 3) It looks like those blinds were touched by dirty hands before the installation so there are a few dirty spots. And on top of that it is unclear how to clean them. But my main concern and reason for the very bad review is the fact that these windows are not designed to be installed in the shower but company was too happy to sell and install one for me. So I have a shower with a window in it - a place where water gets all the time. The problem with 'magic window' window design is that they have this groove for the blinds - and this groove is always present when window is installed - and it's a deep (line an inch) groove in the plastic frame. The problem with this is that water and soap get into this groove and at best stays there for mold and mildew to grow. The worse part is that groove itself is not water-tight and that water actually leaks into the house frame - making it rot. The good thing is that I caught it in time when I was replacing tile in the shower - and I had to fill the whole track with silicone - looks horrible but should keep mold at bay for some time. But overall one expects more professional sales service that doesn't risk having structural damage to the hose after windows are installed.

The sales person was professional and helped us make the right choice. We've chosen laminated glass in one of the rooms to reduce level of noise and it helped. Installation was quick.

Needed a home inspection before purchasing the house and needed it quick due to time constraints. Michael was able to provide an inspection on a very short notice. Inspection was extremely thorough and informative. We were eve able to get a discount from the seller for some deficiencies found. Worth every penny!