J. Richard Pugh from Hamilton/Burlington

Chris and his crew were tasked with capping & sealing a disused furnace chimney and installing a new roof vent for a new kitchen island ventilation hood. Poor weather prevented the crew from undertaking this job as scheduled but they came out 2 days later (a Saturday morning). The 2 guys were punctual, courteous, understanding of our requirements, and did a great job very efficiently...since the new duct had been terminated in the attic, our contractor even commented as to how accurate the guys had been in aligning the roof vent allowing simple (for them) connection to complete the ducting system. When the time comes to replace our roof, Chris will be the first person we call.

Problem: water leak. I called GasFix on Thurs afternoon and a technician (Dwayne) arr. 0830 Fri. as scheduled. After inspection/diagnosis (leak was from badly corroded heat exchanger which in turn had damaged the firebrick and burners) it was agreed to replace the heater. Dwayne called his office to check availability of stock and schedule for installation and proceeded to prepare an estimate. In the meantime I checked pricing and reviews on line. The GasFix price for the new heater was the best price. CharlesW+BryanF arr. at 1030 same day to install the new heater and the unit was operational by 1230. All 3 technicians did the important things very well, but the small things made all of the difference. For example, they built a small barrier behind the heater to prevent my neighbours soil from spilling under the fence into our yard, and possibly under the heater, and even painted the rusty gas supply line from ground up. One of the techs. actually wrote the model no., serial no., and the date of installation on the manual, which is something I usually (have to) do myself. All work was completed with improvements to ensure the whole installation was brought up to code. Awesome service; great price; 1st class technicians. HIGHLY RECOMMENDED.