Replacing broken/stripped shower handle
We submitted a request for an estimate Sunday evening, after the cold water knob of our shower was broken off and a trip to the local hardware store proved we needed to contact a plumber. We contacted Mr. Rooter, and were given an appointment for the following day. They called in advance to confirm the appointment and time, and arrived within the time frame provided. Upon inspection, an estimate was provided for two options, and they were able to source the required part for our 50+ year home, and complete the repair the same day. A complete home inspection was subsequently offered at no added cost, and they highlighted any potential plumbing issues, or lack thereof. The plumber (and accompanying apprentice) were professional, knowledgeable, and explained the work being performed. In addition, they also wore shoe covers on the carpeting, and ensured the work was cleaned up afterwards. Worth mentioning, as we have had experiences where this is often taken for granted. We would certainly hire their services for any future needs.
- Approximate cost of services:
- $400.00
- Company Response
It’s great to see that when the training of our “non” plumbing skills are recognized. We try to always offer a complementary plumbing check up to our customers, put on booties and clean our work area. Giving options to our customers is essential for educating homeowners about their plumbing concerns. When we explain the different option to our customers we our giving them the complete knowledge of the situation not just what meets the eye. Thank you for being a valued customer.