Reviews

10/10

Maria was extremely wonderful to deal with when we went to the store to ask about the hunter douglas choices as well as the subsequent correspondence through emails and phone calls, she always called or emailed my wife to check on us. The installer they hired to install our blinds was also extremely polite and meticulous in his installation, he was patient with what we wanted and he was able to come again when there was issues with one of the blinds which we wanted fixed by hunter douglas. Overall we were happy with the experience with both the owner of Kingsway and the installer they hired. We were initially a bit leery the first time we were at Kingsway due to the experience with one of their floor sales people but we think it may have been the inexperience on the part of the sale person with regards to the hunter douglas product line or he may have been concerned about scaring us away from the huge price tag on the hunter douglas blinds however we were very happy the 2nd time we were there due to the fortunate chance of dealing directly with Maria the owner. She knew right away what we were looking for and what we were concerned with in terms of how the blinds would match our taste and what we were seeking for each room of our house. Overall we feel the price at Kingsway was very reasonable and the installation was done to our satisfaction. We have had other friends go get quotes with other stores and the price comparison was extremely competitive on the part of Kingsway, they were very fair in their quote. We even had another friend who was very happy to deal with Maria when she came to the store a month after upon our recommendation.

Approximate cost of services:
$9,000.00
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Company Response

That is a great review Dennis. We are very happy you overcame your initial hesitation and we were able to deliver. Many thanks,


First Review

10/10

My wife and I were very happy with the 2 new doors and new upgraded locks for our garage and side door. Joe and Amy were very responsive and polite throughout the whole process. Our alarm guy also commented on how good the new door was done with the upgraded lock system and the strike plates on the jamb of the door. We feel that Joe was very meticulous with his work and he was consistently polite to us when he was at our house to do the installation on both days.

Approximate cost of services:
$2,500.00
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10/10

Initially I was hesitant t0 hire Marc to do a quick repair job last year for my tenant's bathroom sink due to the lower rating on homestar but after getting the referral from my friend to use Marc as well as the fact that he was the only one that was very prompt in his replies for the job request, I decided to go ahead and use Marc. I was actually very surprised how accommodating he was with my request to meeting at specific hours due to my busy work schedule. He was very responsive by text instantaneously on what I needed him to do, where to meet up and at what time of the night to come to the job location. He actually showed up 30 minutes early and waited at the nearby starbucks for me and when I met up with him, he was already prepared with all the parts that I needed him to get for the job. He did the repair job on both bathrooms for my tenant and only charged me his flat 2 hour labor cost and only the cost of the parts with receipts to show for it. The parts he got were inexpensive and he did not charge me an arm or a leg for that. This review is a bit long but I was actually very surprised how honest he was and just the whole experience of getting him to come out for the small job. I had previously contacted other plumbers who were not interested in such a small repair job so my experience with Marc was very good from the whole thing. I hope my review will offset some of the bad reviews I saw which I believe were unwarranted. I have hired handyman services before and I know when other contractors will overcharge for simple jobs. Marc was extremely fair and honest in my opinion. My tenants were also extremely happy with the job done as well.

Approximate cost of services:
$160.00
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10/10

Serge and his team did a great job installing our sprinkler system, my wife and I were happy with the results. The price was very reasonable. We were also happy for the installation of the Rachio unit they did for us.

Approximate cost of services:
$2,900.00
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Company Response

Thank you Dennis for working with us and giving us your business it was very nice working with you and your family.

10/10

We were extremely satisfied with the job Dimitar did for us for the replacement and installation of new keyless keypad locks plus a new deadbolt in the side door. We were having issues trying to do this on our own due to the way the panel placements were on the front door but Dimitar was able to find a workable solution without messing up the aesthetics of the doors. In any case I am sure these reviews sound the same but we were definitely happy with the way it all turned out as well as his prompt responses constantly through email and phone calls. The lock issues are now one less thing to worry about after moving in.

Approximate cost of services:
$520.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Dennis for the great review.

10/10

Michael Cao and his crew were extremely diligent and quick in the entire bathroom renovation process as well as the hardwood flooring installation. Everything was done exactly as we wanted and being new entirely to bathroom renovation projects, Michael was able to guide and help us with the entire process as well as providing constant and helpful advice as well as suggested places such as tile shops, cabinet makers, counter wholesalers etc... With time being the essence as well as the concerns on workmanship quality etc... Michael was able to coordinate and complete the entire project quickly without any worries from my family. He also did extra side projects for free such as installation of child safety gates and extra installations around the house for free as well as ensuring all trash from the renovation was cleaned up after the work. All in all we were extremely happy with the entire renovation done.

Approximate cost of services:
$19,800.00
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10/10

Fredor and Aquamaster was recommended to me from my uncle, where Aquamaster had completed waterproofing in his house 5 years ago. I called and Fredor was very prompt and courteous on the phone. His work crew was also very quick to come to the site to check and give a quote as well as coming later the following monday to finish the job in one day which was ideal as a heavy rainstorm came about the next day. He guarantees his job as well as providing free service to come back 3 months later to relevel newly packed in soil around the job site. I appreciate most the prompt email and phone service Fredor did with us so we were able to quickly get a response for all our concerns. Sometimes it gets a bit fustrating dealing with different contractors when you can't ever get a hold of them so this was a definite plus.

Approximate cost of services:
$1,080.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you, Dennis for taking the time to write us a great review. Our team is happy that you are satisfied with the work we did. We would be happy to help you with any future drain, plumbing and waterproofing projects. Thank you from us all at Aquamaster Drain, Plumbing & Waterproofing.