In 2018, I’ve hired Can Do to replace two fences on my property. Can Do did such an excellent job that I had no hesitation to contact them again when it was time to replace a third length that was just about to collapse. This time, there were a few non-critical workmanship and material quality issues to report. All have been adequately addressed, thanks to the Director of Sales who was very supportive and showed that he really cares!
- Approximate cost of services:
- $11,000.00
- Company Response
Alain, Thank you for your feedback and for allowing us an opportunity to work with you on multiple projects. This has been a challenging year for many Individuals, Families and Businesses. We are no exception and have worked with covid related delays and protocols as well as Canada wide lumber shortages and distribution issues, all affecting our normal operations... This means longer hours, more delays than ever and having to work in conditions and times not always ideal for construction.
Having said that what matters is our Customers and our responsibility is to do it right or make it right. Thank you for working with us and for allowing me an opportunity to listen, discuss and resolve the items that where of concern.
I am a customer advocate and whenever a fair & feasible issue or request is made, I am always ready willing and able to deal with it. You were both fair and together we came to a feasible resolution and I appreciate you working with me to do so.
Wishing you the very best, with Respect,
___________
Alon Zamdvaiz
Director
CAN DO Fence and Deck
____________________Mobile: (416) 989-3934
Email: alon@candofence.com