Home owner from Richmond Hill, Ontario, Canada

JBG tiles were with us through our extensive renovation and we are extremely happy with their work. Not only the end result looks great, but they are very easy to work with. Always professional, friendly, quick to respond to emails and and phone calls, ready to explain the work process and work out the details. Dealing with JBG was a pleasure and I wish all contracting companies were like them. Thank you Mike, Loreto and Carlos!

At first we were very exited to work with the company as they seemed friendly and ready to listen and care. When they finished their work (front steps, side walk and patio) everything looked nice and we were happy. The things started to go bad 2 years after the work was done. The porch started to fall apart: the steps started to sink and lean away from the house (the gaps between steps and landing became wider). Water was not the issue here, it was the porch foundation. Now 3 years after the job was done, the porch needs to be fully rebuilt, since the top steps of the porch are on an angle (with gaps between them) which makes it slippery and hazardous to walk on, especially in the winter. After multiple calls the company did some quick fix to the porch, but after a few month it started to get out of shape again. They prided themselves in laying stone pavements with the right gradient to keep the water from the walls, but just yesterday I looked at the interlock at the side of the house and noticed that the angle is wrong, the water pools close to the walls.