Will from Toronto

We had our concrete driveway and walkway installed in the summer 2014. Raffy and Marcelo were very responsive despite the back log in projects. After the first winter, there were several cracks that appeared across the driveway which I didn't expect. Raffy personally came over to look at the cracks and assess the damage. After discussing situation with me he offered to completely re-do the driveway and front portion of the walkway where the cracks were located at no additional charge to me. Needless to say, I was very impressed by Elite's commitment to customer satisfaction and their dedication to stand behind their workmanship. They sent an excavation crew to rip up the driveway and Marcelo and his team followed up the next week reinstalling a brand new concrete driveway. Consistent with my experience the prior year, everyone from the crew was extremely courteous and left the work site in clean and tidy condition each day. Raffy and Marcelo emailed me regularly to update me on the expected timeline of the various stages of the project which was very helpful. After the driveway was installed, Raffy even reimbursed me for the cost to replace a few shrubs that were damaged when the excavation team removed the old driveway. All in all, I was extremely happy with the job that Raffy and Marcelo did. Their commitment and dedication to customer satisfaction was really above and beyond what you would typically get from any vendors that I've dealt with before. The stamped concrete look has added a beautiful look to the curb appeal of the house and really compliments the landscaping of the property. I would definitely recommend Elite Concrete for anyone looking to upgrade their driveway or walkways with stamped concrete!