What A NIGHTMARE!! Summer of 2014 we hired Nisbey for exterior coatings and soffits and eavestroughs, approx. $10,000 in work. There's not nearly enough space here to detail the nightmares that occurred getting the work done, which finally finished in October. There were a few small touch ups outstanding, however we agreed (foolishly) to pay the bill IN FULL with the understanding that come spring they would be tended to. Called them twice so far starting in April, its now mid June and they haven't even bothered to call back. This is quite simply the worst customer service, follow up and communication that I have ever experienced. How they are in business can only be explained one way..... the salesperson was great! FOLLOW-UP....... About a week after posting this review I received a phone call from the company, saying they would arrange to come out to the house and look after the outstanding work. Months passed, winter came (and now has gone) and never heard from them again. We hired College Pro to do the rest. Nisbey = BRUTAL.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello David,
I am sorry to hear about this. If there is anything I can do to earn your trust please let me know. I am more than happy to work out something in your favor. Please give me a call at 204-888-2288
Thank you
Barry Nisby