eddie from Ajax

Saverio of Alive Electrical Service Inc was the electrician who completed some work we had done on our home. We wanted potlights in our hallway & kitchen, dimmer switches for those and for an overhead light in the kitchen, and a plug behind a wall-mounted television. We had nothing but challenges with this company from start to finish. Some things were not completed according to ESA standards (which by the way you can request come and check his work when he is finished). When problems arose, Saverio made us feel as though we were causing him grief, and that we should be satisfied with the unfinished work that had been done. He very reluctantly came back to our home twice (which is why we gave him a "1" and not a "0", because he did come back), but the hostility & tension that he added was completely unnecessary and made us extremely uncomfortable. Before he came back the second time, he suggested we call the manufacturer of our lights to ask them why the light was flickering. We jumped through hoops for him, to try to assist him in finding a solution to these problems -- we bought many different bulbs, different dimmer switches, all because he couldn't be bothered to find a solution himself. He told us he would come back to install a new dimmer and bulbs, but we would have to be the ones to find appropriate solutions first... I am not an electrician, I have not studied the trade, if I has known I would be doing all of the research myself, why would I have hired a licensed electrician? I would not recommend this company to anyone looking to hire an electrician, please do not spend your hard earned money on mediocre work. Perhaps Saverio should consider hiring a "face" to represent his company, because the customer service is appalling...