Totally professional throughout all steps of the process. Co-owner, Paul, came out approximately three weeks prior to installation to measure and give a quote for window replacement. After checking with one other provider I decided to go with Windowrama for four window replacements. I received a call the next day from the office setting up installation for approximately a month out. Several weeks later I received another call telling me they had moved up the installation date by approximately ten days. Head installer, Alexy, arrived exactly at the appointed time on the scheduled date and proceeded with installation, using a two-man crew. Installation took approximately six hours. When I returned from work later in the day, all windows had been installed, workplace cleaned up, and Alexy and his crew explained to me about the installation and how to work the windows. There was some unexpected damage to drywall in one of the rooms, which Alexy promised they would return to repair the following week. This was done in a timely and very professional manner. I would not hesitate to use Windowrama again when I decide to replace the rest of the failing windows in my home.
- Approximate cost of services:
- $1,422.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?