Gary Kimmel from Toronto

My Whirlpool top-box fridge/freezer was leaking water into the fridge. I called Jermaine and he took my call (even on a Sunday). We agreed a time on Monday (next day) and he arrived promptly at the agreed time. He quickly went to work identifying the problem, and identified it was an iced-over drain pipe in the freezer. Took about an hour to clear the whole problem and got the fridge working again perfectly. He cleaned up the excess water and we shifted the fridge back into place. I was really pleased that we got this sorted out without needing spares and so quickly (because we didn't have to take the fridge offline for too long to avoid food starting to spoil etc.). Thanks Jermaine