INCONSISTENT is the word to describe their performance. In 2014, two women came to clean our carpet which was in a terrible state, but they did a very good job and I only paid $165. But recently, a man came to clean our carpet and charged as $198 for carpet that wasn't bad compared to in 2014. And the job he's done wasn't good enough to those two women. I felt so ripped off by COIT, and I want to spread the wor around. Don't be fooled by their false advertisement.
- Approximate cost of services:
- $198.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Mary,
At COIT we guarantee our work 100% to your satisfaction, if ever you are unhappy with the work we have done - we will come back to make it right. We take our customer service very seriously, Please contact me at 604 296 2616 at your earliest convenience so that we may have an opportunity to fix this.
Thank you,
Becki -Customer Service Manager COIT