Chris Hsu from Burlington

I had done a lot of research into garage doors and had 3 quotes from local dealers. Costco was cheapest, and there were 2 other companies that had better products but were significantly more money. All included garage door openers and similar insulated doors and hardware. What set Dodds apart was the service before, during and after the sale. They confirmed the appointment, gave us everything in writing, pricing was the same as it was online, and they actually followed up AFTER the quote to make sure we had all our questions answered. We picked them partly because of this piece but also because everything they did was warranted for life. In their words they want to put in the door and never see us again for anything. Then after the install, they called us to make sure we were happy with everything and that it was cleaned up and installed to our satisfaction. And as if that wasn't good enough, our insulated value is HIGHER than the other guys and what was standard with their offering, was all optional with the other guys. But even the standard stuff was BETTER than the optional stuff with the other quotes (eg other guys 'upgraded' spring was 15,000 cycle, Dodds was 25,000 cycle spring). I can't recommend these guys enough - forget about the rest, these guys are the best.

When we set out to do our conversion from carpet to hardwood, we asked several local companies. None of them were able to also convert our stairs in the way we wanted. Ideal Stairs were the only one stop shop and to say they are customer service oriented is an understatement. They emailed back right away no matter how many times we sent them questions. They called every morning to let you know they were on their way. They swept up and tidied the areas they were working in every night and worked so hard (til 8 pm most nights). They even helped us get the exact wood colour style from another manufacturer that they don't normally carry. They are first class and you should have no hesitation in hiring them.