Marissa from Brampton

Same problem as everyone else. Called them to fix a fridge problem at my tenants condo. Technician came out and quoted $280 + tax to fix the problem. After the "repair" and processing the payment, he left a work order saying additional parts are required and without those parts the problem will continue to persist. Called Customer Service to ask for the cost of the parts and additional labour - that would be an additional $499 + tax! So I paid $299 + tax on nothing. And Customer Service says that's non-refundable because the "labour" was already completed. Thank you Appliance Repair Guys... for taking the $360 from my kids' mouths and putting it in your pockets for literally NOTHING.