An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We had a great experience overall with Stepper and its associates during our first home build. Our sales team of Josh and Christian were extremely knowledgeable and helpful throughout the entire building process. They were pretty easy to get in touch with when we had questions and they were open and honest with all of their responses, especially when it came to discussing upgrade options. I was a bit surprised at the beginning of the process how...un-glamorous the home selection area was. I guess in this day and age I kind of expected a mock-up of the house with color palette options online, almost like a 2 or 3d rendering rather than a drawer full of colors. Nonetheless, it was an easy process. We ran through 3 site supervisors but ended up dealing with Stuart Clare as our primary contact. We have nothing but glowing comments for Stuart. He is extremely knowledgeable about everything in the process and gave great explanations on everything when doing our house walkthroughs. He responded to all of our questions in a very timely manner and always had answers for us. Stuart was very courteous and professional during the entire process and we are so thankful that he was our site supervisor. He always had a smile on his face and was always willing to jump in and get things taken care of. Because of him we had a great building experience and couldn't be happier, we love Stuart!!! We had a list of deficiencies that we noted prior to our actual deficiency walkthrough and Stuart had responses ready for everything as he did a site inspection the day prior. During our final walkthrough we also had Brad with us and we have nothing but positive things to say about him as well. Extremely knowledgeable, courteous, friendly and helpful as well :)
- Approximate cost of services:
- $520,000.00