Reviews

10/10

Had drainage work done under the front door and adjacent area where interlocking brick was removed but had been the surface for a long time. The adjacent area had settled and there were hallows collecting water. The interlocking brick was not relayed as the drainage company does not do that work. Approximate size of area was 8'x10'. Called and got a quote after Vince came to see the job. Only dealt through the internet and phone calls. My husband also got a quote from another contractor who was working in the area. Vince's quote was less than the other, in writing and very clear as to the scope of the work. I needed the block relayed and levelled so that water would drain away instead of collect in pools. After speaking with the office staff a date was set for the work to be done by faxing the signed contract back to Vince. He sent someone quickly, which was what I needed. The worker arrived on the stated date, was very hard working and indicated payment should be made at the end of the job. He refused payment because he had to come back to put a final sand coat and that completed the job. I was very happy to have it done in such a prompt, professional manner at reasonable rates. This company, in my experience,I found to be very professional and very reputable. I was incredibly pleased with the whole experience and very happy that the job is done and they were very reasonable about payment upon completion. Value for your $ and a pleasure to deal with. Highly recommended.

Approximate cost of services:
$1,370.00
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10/10

Big, friendly Jeff came and fixed problems I had and one I didn't know about. My husband was home and agreed to pay the cost for the replacement of the two faucets. He was surprised by the estimate but agreed to it. Jeff explained since I had purchased the faucets myself, the warranty only applied to labour which was fine with me. A previous plumber had just about doubled the cost of a fixture that they had supplied and installed and I was not happy to find that product in [competitor name removed--Ed] at a substantially lower cost. Jeff also costed out replacing the drain in the bathroom sink before he did the work because he anticipated a problem with it due to age and showed us how corroded it was. The outdoor tap and shut off valve was a tricky operation for him to do because of space constraints. He advised on that to upgrade the pressure to the house needed to be started with City Hall or it would be a useless upgrade. He explained and wrote out the instructions for the garden shut off valve clearly and I appreciate that its in writing. I wish I had time to pick his brain about other drain/pumbing issues but there were other contractors in the home and I was distracted. He installed the laundry faucet the way it was done previously although the fixture said it had to be drilled into the concrete wall (it was more difficult for him to do it the way I wanted it). My husband didn't like the amount he had to pay for this work but he can't do it himself. Jeff also gave me tips on the fancy shmancy single faucet replacement upkeep. Very pleased with his work. Also, he removed the old fixtures and returned my sprayer attachment when I called Drainworks. Very pleased with the work done. Thanks Jeff

Approximate cost of services:
$1,250.00
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Company Response

**Thanks Mo** We appreciate the review and are glad to hear that you were so satisfied with the service you received from Jeff and DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.