Teresa from Toronto

Just wanted to say what great customer service I had. Mark came out within the expected timeframe and to be honest, the company was able to accommodate me being so close to Christmas, I was really impressed. Mark was very accommodating and patient in answering all of my questions. I had part of my ceiling come down in a 1950's house with plaster ceiling and was worried about fixing it and wanted the insulation checked in the attic as well to ensure it was safe to work on. I received follow up phone calls/emails and texts when needed. I also want to thank Kevin, who was courteous, quick to reply and just all around very pleasant to deal with. I highly recommend their services.

From the moment I spoke to William on the phone to the last handshake with Mathew when the job was complete, I could not have been more satisfied. I was given a high quote by another company and a friend recommended I call Drainworks. Best decision. Mathew was an amazing technician, he walked me through everything he was checking, investigating, after my sewer backed up in my basement. By the time he finished the service call, I had a clear understanding of the pipes in my house and that tree roots had caused my pipes to crack and back up. He showed me the camera footage, and took the time to answer all of my questions. Then the day of the job, was told 2 day job, finished by dinner time in 1 day...The crew and Frank were so polite, efficient, took great care of my property, by the time they were done you would never had known hours earlier there was a 7 foot hole in my garden. And my basement floor and tenant's apartment had no sign of bags of dirt and dug up floors. Mathew returned for inspection and again his personality and the way he communicates with customers, kudo's to Drainworks for finding him. He was efficient, clear and friendly...Great job! Thank you