CaraF

Quick response, came out to quote the job in person, completed the job quickly and professionally. They showed up when they said they would, contacting me in advance to confirm, and they did a great job - quality work. I went out to get three quotes for this job and Rama was not the most expensive or the cheapest but they were certainly the best communicators and completed the job quickly and professionally. I highly recommend them and would use them again.

I move frequently - generally every couple of years - and I can tell you that hands down Arby's is the best that I have ever used - I wish I'd found them for previous moves. Their quote was competitive and their reviews good. On the day of the move they arrived on time with a friendly, respectful crew. They had a back-up truck which we ended up needing and Arby himself dropped off. They were careful with our furnishing even though none of it is high-end and they were fast and efficient. A big thank you to the team for making a very stressful time a little less stressful. I will definitely use them for my next move.

The good? The installation of an iron remover and water conditioner seems to be done correctly, it has been just over a week and so far so good. They were friendly and seemed to know their stuff. The bad? There were a few things that had me shaking my head but the things that irked me the most are: - We had a scheduled time of 10 a.m. They called just before 9:15 to see if I was home (I was dropping my kids at school which I had told them I would be doing) and then showed up just over an hour late even though we'd sent the time just the day before. It was an inconvenience and I had to scramble to change my schedule. - Without asking me, the workmen (one of whom is the company owner) decided to toss and scatter all of the garbage into the ditch in front of my house - the old tanks, containers, boxes etc. It was a huge mess and one of the tanks is so heavy I have to hire someone to come and get it. At the very least they could have left it beside the house. - Even though I let the owner of the company know about the mess and that I was not happy about it I have not had a response back yet (9 days later) and for me that is a deal-breaker. Had he taken a moment to apologize and to make it right I would not be posting this review. Fortunately servicing under the warranty can be done by another dealer in the area as I don't plan to call on Manax again.