T from Vancouver

We had originally gone with another roofing company that was recommend to us. After the original roofer had started and removed part of our roof he did not show up for weeks. We ended up with damage to the inside of our house and were very frustrated when we contacted Adanac Roofing. We had found them on Homestars. Kurt, our Adanac Roofing contact, was very informative and answered all of our questions quickly. Once we decided to move forward with them, Adanac Roofing workers were here a week later. The workers were great, really polite and helpful if you had any questions about the process. The roof was completed within 3 days of them starting. They even cleaned up after themselves and made sure there were no nails anywhere. I really appreciate everything Kurt did for us. I total recommend them and ask for Kurt.

Came recommended from someone whom had used him to do roof work. At that job he did a great job and even charged less than his estimate. Three months later we had a roof issue so we called him. Brandon, the owner came out and look at the issue and tried to fix it multiple times. Finally he said the roof need to be replaced so we went with him. Brandon asked for a down payment for supplies and we gave it to him. He came and removed part of our roof and we have not seen or hear from him since, even when we reach out to him. We have called, emailed and texted him multiple times and he does not respond to us at all. Even when we needed him to remove debris from our yard of items from the little work he has done, that took weeks for him to do. He accused us of putting water stain on our ceiling. At this point we are trying to get our down payment back from him. Very unprofessional. Do not recommend him at all.