Vero From the North

i have recently purchased a home from Countrywide. i totally agree with all of the previous complaints from unsatisfied customers. their customer care is absolutely horrible. They have been brushing me off for months... the design studio representatives are very unprofessional and ignorant when it comes to their customers. I have had numerour problems at the design studio, they lost my file.. which i don't understand how that can even happen? the design care consultant had obviously no clue what she was talking about, she made numerous mistakes on plan, quoted me with different (wrong) prices which i then had to surprisingly deal with by paying extra money than what i was first quoted. It is very sad to see such beautiful houses with such beautiful designs but then such poor quality individuals standing behind them. They do not stand behind their word or product. I WOULD NEVER buy from Countrywide again... it has been a horrible experience.

We need our sink changed in the kitchen we had bought an undermount sink to go with our ganite countertop and Joe had come to our house to change the sink for us. He did an exceptional job, had a positive attitude, was very outgoing and helpful. The sink is now installed and looks beautiful but more importantly works well. We have never had a leak or any sort of problem of that nature and are happy that we used Mr. Rooter. We will definitely use them on our next job as they are absolutely exceptional as far as we are concerned