Reviews


First Review

10/10

Do we refinish our floors or bite the bullet and replace them? That was our dilemma. We had Turner Clean come in to look at them. They took a solution and scrubbed one small section that had blackened over the years; which we thought was from water. After about a minute of scrubbing, the black had come out. Our floors are about 40 years old, and although refinishing was necessary, I did not want to re-sand them down. Re-sanding would take the character out of them, cause a lot of disturbance in the home, cost a lot more than we planned on and leave us with a finished product that may or may not meet our expectation. The area that needed to be done was the entire main level of the home. So Turner Clean proposed a system where they would deep clean the floors, stain areas that required blending and refinish them with a polyurethane. Seemed to be a lot of labour involved as well as a lot of drying time. My feeling was that this would cost close to the price of new hardwood and would shut our home down for at least a week. When I got the quote, I was very surprised as I expected at least 50% more, also, I was told that the job would be completed in 2-3 days. So far, everything sounded great, however I planned on 5-7 days before we could return our furniture, after-all, everyone under estimates their time. Three days later, our furniture is back in place, the invoice was exactly as quoted and he even left us a supply of cleaning solution. One week later, he called us to make sure we were happy with the job. We were delighted. The floors came out great, there was no mess, the job was done timely and the price was great. I would strongly recommend Turner Clean. Greg

Approximate cost of services:
$1,500.00
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Company Response

Hello Greg and Sharren,
Thank you for the wonderful feedback!

It was great helping you out. Once you and Sharren understood the differences between Sanding and my Sandfree method, I knew you would be happy. With your handmade furniture, now being showed to better advantage with the shiny floors, it looks great.

We were very lucky the black spots turned out to be dirt and not Water rot marks, so the blending of the Aging solution took very well. The overall depth with the aging finish and the floor with Character really compliments your wonderful handmade furniture. If you were in the custom Furniture business I would refer you! As your are my great Insurance agent, you do a wonderful job at that, though in retirement keep the furniture in mind.

Also glad you were happy the quote and time was on track, we really strive for that as well.
Cheers and have a great day ~Ed

Turner Clean & Services
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