Reviews

10/10

This is the second time I worked with this company. They installed AC and humidifier for me. What I would like to say is this company provides good customer service. The point is when we buy a new product, we assume it is good and no defect or issue; however as we all know in reality this is not the case. In my case I had some concerns for the AC and humidifier. I called Tracy and she took time to listen to me and dispatched a technician the next day to look into the issues I had. Thank you Tracy for your professionalism and I wish your business better and better with your excellent customer service.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for taking the time writing us such an amazing review. We appreciate your business and look forward to serving you again in the near future. Have a wonderful day.

10/10

Thank you for your service. I am very happy with your customer service. Even the furnace might be defective from the beginning. But when I called and explained my experience, you sent your technician to come to our house and checked on everything. And now the furnace is working great. I am very happy that I have chosen the right company. A special thank you note to a lady called Tracy. I wish you all the best. I wish your company succeed more and serve more people in the area.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Nancy for your wonderful review. Our target is to exceed customer expectations at every moment of contact, and we are very glad that we could help. Thank you for choosing Home Saving Heating and Cooling to be your one stop HVAC contractor. We look forward to serve you again in the near future. Have a great day!