I am a superintendent for a large general contractor in the city. I looked at the invoice they charged my 90 year old grandpa for what originally was supposed to be a simple hot water tank replacement. I was absolutely shocked at how much they charged him. I did my own conservative estimate based on industry rates and prices and even with a 20% markup assumed, they still charged him double what it should have cost. The hot water tank job turned into an all day adventure at finding extra things that could be re-done and charged extra money for. This is really bad business and I strongly don't recommended this company to anyone.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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