David Y from Ottawa

My name is David Yalden-Thomson, I am a Member of the Canadian Armed Forces. I came across Ottawa General Contractors while attending the Home Show. Due to the fact that my wife and I are full time professionals, we knew we needed a full service design and build firm to help us with our renovation. I was looking to create plans for several small home renovations that I wanted to arrange over the next few years. This included a new bathroom in the basement, a bathroom upgrade on the main floor, a kitchen renovation, and a rebuild of an old fireplace. I had an idea of what I wanted to change, but I knew I needed help bringing that vision to life. The OGC team came to my home to examine the location, layout and take measurements. We discussed what my priorities were in order to transform my ideas into a visual representation. This gave me a firm grasp on what I could expect. The designers worked with my wife and I throughout the design process, and also handled the technical requirements to ensure our vision came to life. Brent, the design manager, was responsible for our file and the final design. With his expertise, he was able to give us everything we hoped for. We had an amazing brainstorm session, in which he was able to show us the designs, as well as make any adjustments. This process was very inclusive, as we were able to work together to create great ideas. The assistance in the design and material selection process could not have been completed without the help of Jasmine. As the material selection coordinator, she helped us choose the right materials and finishes for our renovation. She tirelessly researched product options and different vendors to create the look we envisioned. She was highly involved in the early stages but her great work got lost in other issues. Nonetheless, the bathroom would not have turned as nice without her expertise. She definitely deserves recognition for her skill and ability. Before the start date and during the renovation, we used their online Chatter platform as an efficient form of communication. Interacting on Chatter, allowed my wife and I to raise and address any concerns or issues. We chose Ottawa General Contractors for our renovation to both learn and gain experience working with skilled contractors. It was interesting to see what went on behind the scenes during installation, as it was something I had never experienced before.