This company is HORRIBLE, DO NOT GO WITH THEM! They don't even deserve a star rating. We called the company because the latch on our microwave broke and the guy came and eventually quoted us $500. Given how expensive this was, just for a door hinge, my partner and I looked into it further. We ended up being able to fix the microwave on our own, in 30 mins for less than $3. Furthermore the guy told us the wrong parts were needed when he came for the service call. HE IS SUPPOSED TO BE THE EXPERT. Thank goodness we didn't move forward with the repairs, but we are still out $90 for NOTHING!! I called the company to ask for a refund for the $90 service call fee (given he was completely wrong) and the management was SO RUDE, and could care less. They provided no solutions, or accommodations and barely listened to what I had to day. DO YOURSELF A FAVOUR AND DO NOT CALL THIS COMPANY. I wish I had done better research on our situation and this company (their reviews are terrible!). This company will likely be a big waste of your time and money and they don't deserve either.
- Approximate cost of services:
- $90.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?