Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was told wood windows would be 25% to 33% more. However after three times failing to meet their own declared schedule for the job; I terminated the contract with them. I started searching again and a friend recommended homestars, thats where I discovered Windowrama and read the many rave reviews; especially price. Simply put it - Garry is fantastic! He promptly returned my initial inquiry. When we spoke he inquired if I was set on fiberglass and why to which I responded it appeared I had wood taste in windows but the budget of fiberglass. We set an appointment (I think the man never rests) and much to my surprise - I could get Pella wood windows for LESS ($11,480) than Pella fiberglass ($12,863) and the Pella wood windows look amazing! Additional this included dealing with removing a single window with 2 fixed sidelight panels that had had problems that others could never fix completely. Another thing that other window companies don't do that Windowrama does free of charge is they take down window treatments and put them back up when they are done. That is a really nice service. Garry and the installers go 110% to make sure you are happy when they are done. Now remember I started this window search in Aug and by the end of my journey I was looking at a January installation date (one week after the severe temperatures) so I was nervous about the time the window openings would be empty and my heat escaping. Here is where Garry and team separate themselves from the rest of the replacement window providers I would expect. Windowrama installers have been working for Garry and together for years. They have a polished process that exchanges the old window with the new one in just a matter of a few minutes. I work from home so I got to watch the process and trust me, there is no issue with a winter replacement. It is really very interesting to watch. I think what I appreciated was the time they took with my installation. They were on site for 4 days (6-7 hours daily) arriving promptly at the time they said they would each day. Garry stopped by twice to make sure all was going as promised. They cleaned up after themselves as they went along and were very professional. I can be pretty picky about things so trust me when I say I am gitty over my beautiful new windows and the installation process. Thanks Garry for restoring my faith in contractors!!!!

Approximate cost of services:
$11,480.00
Was this review helpful?