Correcting problems caused by poor Rinnai installation by another heating company
We had a Rinnai Tankless Water heater installed by another heating company that was an absolute disgraceful installation. Despite numerous calls to that company to fix it, they did not come out to do it. I then decided to call Rinnai USA to get the name of a reputable company to correct the problem. The company they recommended was CORETEMP Heating and Air. I called Richard explained the problem and asked if he could come out and inspect the job. Without hesitation he said he would come over and check it. I also decided to call TSSA re: the gas installation and had an inspector come out. I arranged for Richard and the inspector to come out at the same time. While the gas inspector was checking the installation as per code, Richard and Chris were able to correct the plumbing mess caused by the other company.They were very professional, friendly and did a fast and efficient job. Meanwhile the inspector came up with a number of deficiencies that had been incorrectly done by the previous company. All the time Richard kept assuring me not to worry he would fix the problems for me. I wish I had found CORETEMP prior to my original install and I could have eliminated all these problems. I highly recommend CORETEMP (Richard & Chris) to install any future heating, air and tankless water heating needs. They truly believe in customer service. They also left the place spotless. George
- Approximate cost of services:
- $400.00