Reviews

10/10

After renewing our backyard deck last summer, we decided on adding a ground level concrete patio. We were referred to South Fraser Concrete by some friends. We met Hans and he gave us some good design ideas, we settled on a price and waited for the rain to stop. It took one day to demo, excavate and prepare for concrete. After two weeks, there was a weather window to pour the cement and another wait for a weather window to wash and seal. The crew was experienced and efficient. The final product is better than we imagined. I strongly recommend this company.

Approximate cost of services:
$4,000.00
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9/10

We have used this company for our heating and plumbing repairs and maintenance for over ten years. This past year we had to replace our gas hot water heater, a furnace zone valve and the main water supply pressure relief value in addition to regular maintenance. Service is very good, in emergencies, it is usually same day and if work is scheduled, the technicians show up when promised or the company calls to explain any changes to the schedule. The workmanship has always been high quality. All people I have come into contact with have been personable and knowledgeable. All work performed or suggested is thoroughly explained. All jobs are estimated in advance and I can not recall any increase in price upon completion. We do subscribe to the Campbell Care Club but I am generally not a fan of this kind of customer retention plan. So that is where I take one star off the rating for paying to get discounts. I am willing to pay extra for the fast response and high quality of service and workmanship.

Approximate cost of services:
$2,000.00
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10/10

Our 20 year roof only lasted 16 years and we found that out the hard way during a winter storm. We were not interested in going back to the previous installer for a warranty claim as part of the problem was some installation errors. We obtained a quote from Coast Mountain Roof that was reasonable. Installation was in the winter months but the response was fast and no delays. The recommended roof material appears to be a significant upgrade from the previous roof. As well, the attention to detail on the installation, especially on the peaks, valleys and drip edges appears to be very good. A year and a half later, there are no issues with the new roof. I would recommend this company for a new roof.

Approximate cost of services:
$7,000.00
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Company Response

Bruce,
We are very glad to hear of the positive experience. Thank you very much and please keep us in mind for any referrals in the future. Don't forget, it pays to refer clients!!
BG

10/10

My neighbour and myself recently replaced a shared fence that was approximately 90 feet long. We researched the best we could going to various stores and websites. I decided to stop by Sunbury one afternoon just to confirm their fencing products would be too expensive. As it turns out, their front office staff was very helpful in recommending the right products for the job. The price was similar to the competition but the quality of the wood and construction of the panels were far superior. The result is a fence that looks great and will probably last long enough that we will not have to replace it. I would recommend Sunbury for their helpful advice and superior products.

Approximate cost of services:
$1,700.00
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Company Response

Glad to hear the feedback Bruce. We certainly ensure our products are competitive with the market, but we feel we bring exceptional value in the quality of our product. I am sure your fence is going to last for a long time!

Thank you for your business!

Tony

10/10

Our existing deck was about 27 years old. The structure was in reasonable shape but the vinyl deck was worn out, the wood railing and stairs were near the end of their lives as well. We met with the owner Mark who gave us a couple of options with accompanying 3d animated quotes that really helped in our decision process. The work was done efficiently and looks to be good quality. We were kept informed about each step and any schedule changes. The finished product included a better quality vinyl deck, new stairs with upgraded trex treds, new aluminum railings, some structural leveling and rot repairs and the addition of a fascia board all around the deck and stairs. The end result is a much better look and flow to the back of our house for a fair price. I would definitely recommend Arbutus Sundecks for their deck design and installation services.

Approximate cost of services:
$9,000.00
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Company Response

Thanks for the great feedback, it was a quick and great deck restoration. Have a great summer on your new deck.