John came in for a shutters consult and placed our order on Jan 9th. We've paid $2350 in deposit already. He said it'll take up to 4-5 weeks for delivery. It is now the 7th week. Not only has the shutters not been delivered, we cannot reach Designer Window Fashions at all. I've called their office many times, left messages. Not once have they returned our call. I've also tried emailing John and the general email, no reply as well. They have terrible communication with customers, or none whatsoever.I also just checked their website and it's down too. I'm starting to think they're simply a sc*m. Anyone have similar experience with DWF?
- Approximate cost of services:
- $4,900.00
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