Jay from Ajax

Don and his son run their family plumbing business. Don is very unprofessional. I set up a time with him to come and fix my sump pump. I took a day off from work and he never arrived at the appointed time. He did not call to cancel or apologize. Very unprofessional and disrespectful behavior. I called his office number and spoke to his wife (works as his secretary) and she said she'll pass on my message to him and he'll contact me back. He never called back. Finally, after 3 days he dropped by and finished the job. But left the mess behind. He's not at all trust worthy and i'll never call him for any plumbing job in my house.