This is the most misleading company I have ever come across. Lesson learned check Home stars first ... Having said that I feel compelled to write a review to WARN other potential victims of this company. Like other consumers who have posted I too got the $80.00 quote, and then the $280 charge once on site. ONLY to be told AFTER the fact that they don't have access to parts, that they didn't know how long parts would take and would get back to me. I called their customer service later in the day to advise them that the way they operate is misleading, and to not go forward with the quote on parts. I said that given they had not been transparent up front I felt I should be compensated with a partial refund. I ended up getting some long story about appliances and at that point I advised I didn't need an appliance parts ordering lesson, and that what I needed was for them to be upfront about how they operate. There was no accountability..no compensation (even partial) for their lack of business integrity. Do NOT consider using them for even a second.
- Approximate cost of services:
- $316.00