Steven in St Andrews

This is the second time we have called on Troy’s services from GTA WR&PC. The first time was in 2010 when a female raccoon + litter were living in our attic. This time around (sept 2012), a couple of raccoons just started ripping out the vents to get in. Troy takes a lot of pride in his repeat customers. So he came promptly and put the trap door on and fixed all the vents. Troy already won our repeat business the first time around. But we thought this second time he went well beyond our expectations. We had another issue he took care of when he came back for the trap door. So that was much appreciated. But he was not done! The next day it rained and we had a small roof leak. We thought it might have been the raccoons again. As soon as we reported this, Troy came back for another visit promptly and fixed the leak even though it turned out it had nothing to do with the raccoons. Just call Troy. Based on our two experiences, you will be another very happy customer.

We were first-time renovators. Exactly a year ago, we asked two contractors to come and discuss our interior/exterior renovation job. By complete fluke, I also happened to just visit the Reno Coach (Reiner) website. So I asked Reiner to meet with us as well. What an eye-opener. Both contractors has perfect “10” rating here on homestars. But we quickly notice that neither wanted to discuss detailed pricing of anything. We could not move forward because for us, everything was about whether we can afford it or not. We quickly realize we needed someone “in the know” on our team. Reiner’s first contribution was to make sure the job is being priced right on the basis of the scope (and not according to the neighborhood we live in). As we moved through the renovation, I can tell you Reiner can solve ANYTHING the house throws at him. He is that good. He is also prompt in getting back to you. You and your house become his priority #1. Reiner helped in countless ways. But something else that stood out looking back: we eventually learned there are always 5 ways to do something – some requiring a little more work, a little more finesse. Without Reiner’s knowledge, we would pretty much have to accept what the contractor or the trade tell us. I can tell you we would not have got the house we wanted if we had left it to the contractor or the trade to guide us. All in all, we had a difficult, roller coaster of a project given its massive scope. Wonderland’s Behemoth does not even come close. We don’t want to even try to imagine where we would have been if I did not happen to visit Reiner’s website. Actually I know. We would probably be calling Reiner today. We are glad we called him a year earlier. Reiner – thank you and all the best – you saved us.

It took us a few tries to find someone to completely redo our driveway with interlock. We looked around and had several bids. Nick’s bid was competitive from the beginning. He got the job in the end as we got to know him a little better than the rest. He did not disappoint. Him and his crew started everyday at 7.30am without fault and finished the project in the time he said he would. We had some additions and changes along the way and Nick was very fair in his pricing. Overall we were very pleased with Nick’s quality of work and professionalism.

We hired Andrew and his team to carry out a large interior renovation at our house in September. Project scope pretty much touched everything inside the house. New maple floor, restaining the old floor, limestone, new kitchen, new baths, large skylight addition, moved walls, new windows, new door, new paint, new trim. We did it all. Despite permit delays Andrew pushed his team hard to get us in in time for Christmas. Like every renovation project, we had our fair share of surprises. And this is where Andrew really shined. Whatever the house threw at us, he helped us through it. We would like to introduce Andrew Hosie and his team to you. We would be more than happy to give you a personal tour of Andrew’s work at our house.