NatalieRae133

This is the second time Ive used this company-I was impressed with the work the first time around, and the second time was equally impressive. Alex came when we found more mold and abestos during renovation, and he again walked through everything thoroughly. He is an honest, nice guy who cares. He sent in Charles and Arthur for the job-Charles has a knowledge base unmatched and provided a lot of solutions and prevention information. He and Arther both cared that the job was done safely and right. They both work with integrity. I definitely recommend them and will call again as needed. Thank you Alex, Charles and Arthur-I appreciate your dedication, honest work and commitment to doing a top notch job.

I booked Swat Wildlife based on all the positive homestar reviews. Unfortunately, my experience was not positive. Swat Wildlife cancelled our appointment and rescheduled later in the day, which we agreed too, but they came over an hour early which was disruptive as we work from home and had to get off a scheduled conference call with our paying customers (not cool!) Our main concern when we booked Swat wildlife was mice, and we booked them because they say on their website "SWAT Wildlife will do a full inspection of your home from attic, to garage to basement....locating high traffic areas". This is a stretch of what they do, in my opinion. Sure, they looked around, but the guy simply said "everyone has mice, and mice get in everywhere". Well, based on other people's reviews on here, some technicians from this company in other cases did find entry points and upon inspection, also found other problems and provided preventative solutions to the customer. I was thus expecting more; the website is leading. As it turns out, we found some blatant areas after the guys left that we thought may be entry points (along with a likely mouse nest), but we expected the professionals to help us with that! Some poison was then thrown into the attic, three left downstairs, and The guy also said, "Ill leave a rat poison too in case"...what! If you think I have rats, shouldn't you be doing more of an inspection (see above)!! The guys left in about 15 minutes at most! For 320.00 bucks, I could have got poison and thrown it in my attic in 15 minutes for much less. And finally, I had a coupon, which they said they would honor, but I have called twice now and have not received compensation. Its been three weeks. So, in the end, not worth it. Buy your own poison if you have mice and save yourself the money. Or, try another company that actually cares that you have mice and helps you rid them, as anyone can simply put mouse poison around...........

Strong plumbing was great to work with from the beginning. My message was promptly answered when I first contacted, and the work was set up to be completed next day. Valentin was on time when he came, efficient, and knowledgeable. My taps were seized in the laundry and he replaced them with better taps then my previous ones. Although this was not a big job, I was impressed that we were treated as if we had a big job (we have a small home, and have been told in past that our jobs are "too small so it's not priority for us" or workers have arrived late because "we had a big job before you"). I appreciated the respect we were given and priority even for just my taps (I have kids, so having working laundry is a must!). I would definitely hire strong plumbing again. Lovely fellow to work with. Thank you so much!