Neil from Calgary

Hot Water tank needed replacing. (It was leaking slowly from the bottom of the tank). I received several quotes from reputable companies including Protech. (Protech had installed a fireplace insert for me several years ago.) Protech's price was very competitive and included all installation charges - including moving a gas line - and disposal fees of old tank. The work was done several days after I called them (It was not an emergency). Installers came exactly on time and were very professional. I would highly recommend Protech for any plumbing or gas-fitting work.

Dryer not working. Called FirstAid and technician was able to fit me in same-day! He was very pleasant and diagnosed the problem immediately (blown Thermal-Fuse). He explained why the Thermal-Fuse sometimes blows - accumulation of dryer lint and suggested I vacuum out the inside periodically to reduce the chance of this happening again in the future. He swapped the fuse and completed the job within 15 minutes. Have had no problems since. He seemed very knowledgeable and honest. I would definitely call him again.