Shane - Mississauga

My garage door opener was failing about two weeks ago. It would only open about two feet and stop. Then.. it just stopped opening or closing or working at all. I was prepared to replace the opener and started pricing out new ones at Costco, Home Depot, Canadian Tire etc. I found this company on HomeStars and read the review from others. Before buying a new opener, I called Steve one night, left a message and he called me back first thing the next morning. He was friendly and offered me different option including ideas on how I could save my money (greatly appreciated). He quoted me on the cost for him to supply a new opener, the cost for him to install any opener that I had purchased and finally (his recommendation) was to refurbish the good opener that I already had. Turns out that the plastic gears in these opener only last about 10—12 years when people don’t lubricate them. I wasn’t in a hurry to fix the door, so we settled on a price and a date that was convenient for both of us. Steve (and his assistant Bob) showed up fairly promptly on Saturday morning and did everything in about two hours. They replaced the broken gears, cleaned the unit, balanced my door, tightened the door bolts and lubricated all the moving parts. My opener will now last me another 10+ years and it cost me half the price of a new opener. Steve was friendly, joked with me and did a very good job in my opinion.