Reviews

10/10

Excellent explanation and diagnosis by Mike Dunn and Eric. Good work by Misha and his helper. Skilled, efficient job, good dust shielding and cleanup. Duzha dobra! I felt a bit sorry for the young guy breaking up the concrete without ear protectors. He has his whole life ahead and his employer should insist on preserving his hearing.

Approximate cost of services:
$1,600.00
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Company Response

**Thanks B&D** We appreciate your feedback and value your input. We agree that hearing is precious and that’s why all employees arrive to the work site fully equipped with the necessary tools and equipment. It is odd if they weren’t used. We do thank you for choosing DrainWorks and we look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.

10/10

First we tried the original installers, Sears. They promised callback in 48 hours, but finally called back 120 hours later! Their service would have taken longer and cost more. In the meantime we contacted DrapeMaster, who arranged an estimate/pickup time/date on the first call, and had our blind back to us within 6 days. Man on the phone, man picking up, and man delivering (Don) were all courteous and efficient. When they could not deliver within the time stated they phoned us promptly. The work is excellent.

Approximate cost of services:
$120.00
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Company Response

Thank you. We're so happy that you are pleased with our work as customer satisfaction is very important to us.

8/10

Jeff Wright gave us a range of prices and features for tap replacement and advised us re this vs. repair of present ones. Although efficient, his work and manner were also friendly and gave us the impression that he was truly concerned with our plumbing situation. (Agreement #70950. Dispatch #278455)

Approximate cost of services:
$865.00
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Company Response

**Thanks B&D** We appreciate your review and thank you for choosing DrainWorks. It is nice to learn that you were pleased with the level of customer service provided by Jeff. We look forward to being the plumbing and drain service providers you can rely on.